5 Ways to Check Your Wyoming EBT Balance
Easily check your Wyoming EBT balance online, with the Benny app, or by phone using our simple step-by-step instructions.
Mar 26, 2025
Edward Cheng
5 Ways to Check Your Wyoming EBT Balance
Easily check your Wyoming EBT balance online, with the Benny app, or by phone using our simple step-by-step instructions.
Mar 26, 2025
Edward Cheng
5 Ways to Check Your Wyoming EBT Balance
Easily check your Wyoming EBT balance online, with the Benny app, or by phone using our simple step-by-step instructions.
Mar 26, 2025
Edward Cheng
5 Ways to Check Your Wyoming EBT Balance
Easily check your Wyoming EBT balance online, with the Benny app, or by phone using our simple step-by-step instructions.
Mar 26, 2025
Edward Cheng
5 Ways to Check Your Wyoming EBT Balance
Easily check your Wyoming EBT balance online, with the Benny app, or by phone using our simple step-by-step instructions.
Mar 26, 2025
Edward Cheng
SHARE
ON THIS PAGE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Effectively managing these funds is important for budgeting and making sure your benefits last through the month.
This guide details several ways to check your EBT balance in Wyoming, from using a mobile app to calling the EBT customer service line.
How to Check Your EBT Balance in Wyoming
Wyoming EBT cardholders have several straightforward options for checking their benefits. You can find your current amount online through the ebtEDGE portal, by using a mobile app, or by calling the state’s customer service line. Alternatively, your last store receipt will show your remaining funds, or you can use an ATM for EBT Cash inquiries.
1. Online Via The ebtEDGE Portal
The official ebtEDGE website is a direct way to view your current SNAP and EBT Cash funds.
Navigate to the ebtEDGE website and choose “Cardholder Login.”
Log in or create an account if you do not have one.
Enter your 16-digit EBT card number and PIN.
Click on “Balance/Transaction History” to see your current amounts.
2. With The Benny Mobile App
The Benny app lets you check your SNAP and EBT Cash amounts directly from your phone.
Sign up using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Wyoming EBT card to the app.
Once your card is linked, your available funds will refresh automatically inside the app.
Benny also offers cashback on EBT-eligible purchases at participating stores like Walmart, Costco, and Walgreens.
3. By Calling EBT Customer Service
You can get your account information by calling Wyoming’s toll-free EBT Customer Service hotline.
Dial 1-877-290-9401.
Choose your preferred language. The service offers multilingual support, including Spanish, Mandarin, and Vietnamese.
Enter your 16-digit EBT card number when prompted.
Press “1” to hear your account information.
You can listen to the automated message or have the details sent to you as a text message.
4. On Your Last Store Receipt
After any purchase with your EBT card at a store or farmers market, your receipt will show your remaining funds. The receipt automatically prints your remaining SNAP and EBT Cash amounts near the bottom, which can be a simple way to track your spending.
5. At An ATM
ATMs can be used for a balance inquiry on your EBT Cash account, but they do not show your SNAP food benefits.
Find an ATM that accepts EBT cards, typically marked with a Quest, STAR, or Plus logo.
Insert your card and enter your PIN.
Choose the “Balance Inquiry” option.
Select “Checking” to view your EBT Cash account.
Your available EBT Cash will appear on the screen or a printed slip.
To avoid extra charges, use a surcharge-free machine. You can find one using an Allpoint ATM locator or by asking your local bank or credit union.
Since ATMs only show EBT Cash, you can check your SNAP food benefits by calling the customer service number or by using the Benny app.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise in Wyoming, targeting unsuspecting residents. These scams come in many forms, from fake text messages to spoofed phone calls. Knowing how to spot these attempts is the first step in protecting your benefits.
How EBT Benefits Are Stolen
Thieves have developed several sophisticated methods to steal benefits, often without the card ever leaving your possession.
One common tactic is card skimming, where devices placed on checkout PIN pads copy your card data. These data are used to create duplicate cards that can drain an account in hours, contributing to over $94 million in nationwide losses between early 2023 and 2024.
Fraudsters also use "smishing" texts and spoofed calls pretending to be from state agencies to trick you into revealing your card number or PIN. State or federal agencies will never ask for this information through phone, text, or social media. Any such request is a fraud attempt.
Fake websites and social media pages that mimic the official cardholder portal are another threat. These pages use links to install malware or steal your login details. Always use the official ebtEDGE website or app to manage your account.
What to Do If Your Benefits Are Stolen
If you suspect your benefits have been stolen, you must report the theft immediately to begin the recovery process.
Follow these steps to report the fraud:
Contact Wyoming EBT Customer Service at 877-290-9401 or visit your local Department of Family Services (DFS) office.
Request a new EBT card and choose a new PIN.
Make sure to get and keep a reference number for your claim.
Wyoming may replace stolen SNAP benefits if the theft occurred between October 1, 2022, and December 20, 2024. To be eligible, you must report the theft within 30 days of discovering it and return a signed claim form within 10 days. The replacement amount is limited to the value of the stolen benefits or two months of your household's allotment, whichever is less, with a maximum of two replacements per federal fiscal year. The authority to replace benefits with federal funds ends on December 21, 2024.
EBT Cash benefits from programs like TANF (POWER) are not covered by the same federal replacement rules. Replacement of these funds depends on the availability of state funds, but you should still report the loss to document the theft and inquire about any possible discretionary relief.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, day-to-day issues can sometimes prevent you from using your EBT card. Knowing the common reasons for a declined transaction and how to quickly resolve them will help you access your benefits without unnecessary delays or frustration.
Card Declined While Traveling
Wyoming’s fraud-prevention system automatically blocks EBT card use in several high-fraud states, including California, Nevada, and New York. If you attempt a purchase there, the transaction will be denied. This is a blanket security rule and does not indicate a problem with your specific account.
Before or during your trip, call the Wyoming EBT help line at 877-290-9401 to request a temporary travel override.
Be prepared to verify your identity with your date of birth and the last four digits of your Social Security Number. The override is typically active for the dates you specify.
Wrong or Forgotten PIN
Entering an incorrect PIN several times in a row will lock your EBT card for the rest of the day. This lockout is an anti-fraud measure designed to prevent unauthorized guessing of your code. If you are unsure whether the card is locked or has a zero balance, you can check using the Benny app.
Wait until after midnight, when the lock automatically resets.
If you have forgotten your PIN, call 877-290-9401 or log in to the ebtEDGE portal to create a new one.
When creating a new PIN, avoid easily guessed numbers like your birth year or address.
Damaged or Demagnetized Card
A cracked chip or a worn magnetic stripe can prevent a store’s card reader from recognizing your card. This damage often results from normal friction in a wallet, bending, or accidental exposure to heat.
First, try using the chip reader if the magnetic stripe fails to swipe.
Gently clean the stripe with a soft cloth to remove any grime that might be causing an error.
If the card is physically broken, call 877-290-9401 or visit your local DFS office to request a free replacement. Your benefits will remain secure in your account while you wait for the new card to arrive, which usually takes about seven business days.
Handy Bookmarks
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Effectively managing these funds is important for budgeting and making sure your benefits last through the month.
This guide details several ways to check your EBT balance in Wyoming, from using a mobile app to calling the EBT customer service line.
How to Check Your EBT Balance in Wyoming
Wyoming EBT cardholders have several straightforward options for checking their benefits. You can find your current amount online through the ebtEDGE portal, by using a mobile app, or by calling the state’s customer service line. Alternatively, your last store receipt will show your remaining funds, or you can use an ATM for EBT Cash inquiries.
1. Online Via The ebtEDGE Portal
The official ebtEDGE website is a direct way to view your current SNAP and EBT Cash funds.
Navigate to the ebtEDGE website and choose “Cardholder Login.”
Log in or create an account if you do not have one.
Enter your 16-digit EBT card number and PIN.
Click on “Balance/Transaction History” to see your current amounts.
2. With The Benny Mobile App
The Benny app lets you check your SNAP and EBT Cash amounts directly from your phone.
Sign up using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Wyoming EBT card to the app.
Once your card is linked, your available funds will refresh automatically inside the app.
Benny also offers cashback on EBT-eligible purchases at participating stores like Walmart, Costco, and Walgreens.
3. By Calling EBT Customer Service
You can get your account information by calling Wyoming’s toll-free EBT Customer Service hotline.
Dial 1-877-290-9401.
Choose your preferred language. The service offers multilingual support, including Spanish, Mandarin, and Vietnamese.
Enter your 16-digit EBT card number when prompted.
Press “1” to hear your account information.
You can listen to the automated message or have the details sent to you as a text message.
4. On Your Last Store Receipt
After any purchase with your EBT card at a store or farmers market, your receipt will show your remaining funds. The receipt automatically prints your remaining SNAP and EBT Cash amounts near the bottom, which can be a simple way to track your spending.
5. At An ATM
ATMs can be used for a balance inquiry on your EBT Cash account, but they do not show your SNAP food benefits.
Find an ATM that accepts EBT cards, typically marked with a Quest, STAR, or Plus logo.
Insert your card and enter your PIN.
Choose the “Balance Inquiry” option.
Select “Checking” to view your EBT Cash account.
Your available EBT Cash will appear on the screen or a printed slip.
To avoid extra charges, use a surcharge-free machine. You can find one using an Allpoint ATM locator or by asking your local bank or credit union.
Since ATMs only show EBT Cash, you can check your SNAP food benefits by calling the customer service number or by using the Benny app.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise in Wyoming, targeting unsuspecting residents. These scams come in many forms, from fake text messages to spoofed phone calls. Knowing how to spot these attempts is the first step in protecting your benefits.
How EBT Benefits Are Stolen
Thieves have developed several sophisticated methods to steal benefits, often without the card ever leaving your possession.
One common tactic is card skimming, where devices placed on checkout PIN pads copy your card data. These data are used to create duplicate cards that can drain an account in hours, contributing to over $94 million in nationwide losses between early 2023 and 2024.
Fraudsters also use "smishing" texts and spoofed calls pretending to be from state agencies to trick you into revealing your card number or PIN. State or federal agencies will never ask for this information through phone, text, or social media. Any such request is a fraud attempt.
Fake websites and social media pages that mimic the official cardholder portal are another threat. These pages use links to install malware or steal your login details. Always use the official ebtEDGE website or app to manage your account.
What to Do If Your Benefits Are Stolen
If you suspect your benefits have been stolen, you must report the theft immediately to begin the recovery process.
Follow these steps to report the fraud:
Contact Wyoming EBT Customer Service at 877-290-9401 or visit your local Department of Family Services (DFS) office.
Request a new EBT card and choose a new PIN.
Make sure to get and keep a reference number for your claim.
Wyoming may replace stolen SNAP benefits if the theft occurred between October 1, 2022, and December 20, 2024. To be eligible, you must report the theft within 30 days of discovering it and return a signed claim form within 10 days. The replacement amount is limited to the value of the stolen benefits or two months of your household's allotment, whichever is less, with a maximum of two replacements per federal fiscal year. The authority to replace benefits with federal funds ends on December 21, 2024.
EBT Cash benefits from programs like TANF (POWER) are not covered by the same federal replacement rules. Replacement of these funds depends on the availability of state funds, but you should still report the loss to document the theft and inquire about any possible discretionary relief.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, day-to-day issues can sometimes prevent you from using your EBT card. Knowing the common reasons for a declined transaction and how to quickly resolve them will help you access your benefits without unnecessary delays or frustration.
Card Declined While Traveling
Wyoming’s fraud-prevention system automatically blocks EBT card use in several high-fraud states, including California, Nevada, and New York. If you attempt a purchase there, the transaction will be denied. This is a blanket security rule and does not indicate a problem with your specific account.
Before or during your trip, call the Wyoming EBT help line at 877-290-9401 to request a temporary travel override.
Be prepared to verify your identity with your date of birth and the last four digits of your Social Security Number. The override is typically active for the dates you specify.
Wrong or Forgotten PIN
Entering an incorrect PIN several times in a row will lock your EBT card for the rest of the day. This lockout is an anti-fraud measure designed to prevent unauthorized guessing of your code. If you are unsure whether the card is locked or has a zero balance, you can check using the Benny app.
Wait until after midnight, when the lock automatically resets.
If you have forgotten your PIN, call 877-290-9401 or log in to the ebtEDGE portal to create a new one.
When creating a new PIN, avoid easily guessed numbers like your birth year or address.
Damaged or Demagnetized Card
A cracked chip or a worn magnetic stripe can prevent a store’s card reader from recognizing your card. This damage often results from normal friction in a wallet, bending, or accidental exposure to heat.
First, try using the chip reader if the magnetic stripe fails to swipe.
Gently clean the stripe with a soft cloth to remove any grime that might be causing an error.
If the card is physically broken, call 877-290-9401 or visit your local DFS office to request a free replacement. Your benefits will remain secure in your account while you wait for the new card to arrive, which usually takes about seven business days.
Handy Bookmarks
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Effectively managing these funds is important for budgeting and making sure your benefits last through the month.
This guide details several ways to check your EBT balance in Wyoming, from using a mobile app to calling the EBT customer service line.
How to Check Your EBT Balance in Wyoming
Wyoming EBT cardholders have several straightforward options for checking their benefits. You can find your current amount online through the ebtEDGE portal, by using a mobile app, or by calling the state’s customer service line. Alternatively, your last store receipt will show your remaining funds, or you can use an ATM for EBT Cash inquiries.
1. Online Via The ebtEDGE Portal
The official ebtEDGE website is a direct way to view your current SNAP and EBT Cash funds.
Navigate to the ebtEDGE website and choose “Cardholder Login.”
Log in or create an account if you do not have one.
Enter your 16-digit EBT card number and PIN.
Click on “Balance/Transaction History” to see your current amounts.
2. With The Benny Mobile App
The Benny app lets you check your SNAP and EBT Cash amounts directly from your phone.
Sign up using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Wyoming EBT card to the app.
Once your card is linked, your available funds will refresh automatically inside the app.
Benny also offers cashback on EBT-eligible purchases at participating stores like Walmart, Costco, and Walgreens.
3. By Calling EBT Customer Service
You can get your account information by calling Wyoming’s toll-free EBT Customer Service hotline.
Dial 1-877-290-9401.
Choose your preferred language. The service offers multilingual support, including Spanish, Mandarin, and Vietnamese.
Enter your 16-digit EBT card number when prompted.
Press “1” to hear your account information.
You can listen to the automated message or have the details sent to you as a text message.
4. On Your Last Store Receipt
After any purchase with your EBT card at a store or farmers market, your receipt will show your remaining funds. The receipt automatically prints your remaining SNAP and EBT Cash amounts near the bottom, which can be a simple way to track your spending.
5. At An ATM
ATMs can be used for a balance inquiry on your EBT Cash account, but they do not show your SNAP food benefits.
Find an ATM that accepts EBT cards, typically marked with a Quest, STAR, or Plus logo.
Insert your card and enter your PIN.
Choose the “Balance Inquiry” option.
Select “Checking” to view your EBT Cash account.
Your available EBT Cash will appear on the screen or a printed slip.
To avoid extra charges, use a surcharge-free machine. You can find one using an Allpoint ATM locator or by asking your local bank or credit union.
Since ATMs only show EBT Cash, you can check your SNAP food benefits by calling the customer service number or by using the Benny app.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise in Wyoming, targeting unsuspecting residents. These scams come in many forms, from fake text messages to spoofed phone calls. Knowing how to spot these attempts is the first step in protecting your benefits.
How EBT Benefits Are Stolen
Thieves have developed several sophisticated methods to steal benefits, often without the card ever leaving your possession.
One common tactic is card skimming, where devices placed on checkout PIN pads copy your card data. These data are used to create duplicate cards that can drain an account in hours, contributing to over $94 million in nationwide losses between early 2023 and 2024.
Fraudsters also use "smishing" texts and spoofed calls pretending to be from state agencies to trick you into revealing your card number or PIN. State or federal agencies will never ask for this information through phone, text, or social media. Any such request is a fraud attempt.
Fake websites and social media pages that mimic the official cardholder portal are another threat. These pages use links to install malware or steal your login details. Always use the official ebtEDGE website or app to manage your account.
What to Do If Your Benefits Are Stolen
If you suspect your benefits have been stolen, you must report the theft immediately to begin the recovery process.
Follow these steps to report the fraud:
Contact Wyoming EBT Customer Service at 877-290-9401 or visit your local Department of Family Services (DFS) office.
Request a new EBT card and choose a new PIN.
Make sure to get and keep a reference number for your claim.
Wyoming may replace stolen SNAP benefits if the theft occurred between October 1, 2022, and December 20, 2024. To be eligible, you must report the theft within 30 days of discovering it and return a signed claim form within 10 days. The replacement amount is limited to the value of the stolen benefits or two months of your household's allotment, whichever is less, with a maximum of two replacements per federal fiscal year. The authority to replace benefits with federal funds ends on December 21, 2024.
EBT Cash benefits from programs like TANF (POWER) are not covered by the same federal replacement rules. Replacement of these funds depends on the availability of state funds, but you should still report the loss to document the theft and inquire about any possible discretionary relief.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, day-to-day issues can sometimes prevent you from using your EBT card. Knowing the common reasons for a declined transaction and how to quickly resolve them will help you access your benefits without unnecessary delays or frustration.
Card Declined While Traveling
Wyoming’s fraud-prevention system automatically blocks EBT card use in several high-fraud states, including California, Nevada, and New York. If you attempt a purchase there, the transaction will be denied. This is a blanket security rule and does not indicate a problem with your specific account.
Before or during your trip, call the Wyoming EBT help line at 877-290-9401 to request a temporary travel override.
Be prepared to verify your identity with your date of birth and the last four digits of your Social Security Number. The override is typically active for the dates you specify.
Wrong or Forgotten PIN
Entering an incorrect PIN several times in a row will lock your EBT card for the rest of the day. This lockout is an anti-fraud measure designed to prevent unauthorized guessing of your code. If you are unsure whether the card is locked or has a zero balance, you can check using the Benny app.
Wait until after midnight, when the lock automatically resets.
If you have forgotten your PIN, call 877-290-9401 or log in to the ebtEDGE portal to create a new one.
When creating a new PIN, avoid easily guessed numbers like your birth year or address.
Damaged or Demagnetized Card
A cracked chip or a worn magnetic stripe can prevent a store’s card reader from recognizing your card. This damage often results from normal friction in a wallet, bending, or accidental exposure to heat.
First, try using the chip reader if the magnetic stripe fails to swipe.
Gently clean the stripe with a soft cloth to remove any grime that might be causing an error.
If the card is physically broken, call 877-290-9401 or visit your local DFS office to request a free replacement. Your benefits will remain secure in your account while you wait for the new card to arrive, which usually takes about seven business days.
Handy Bookmarks
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Effectively managing these funds is important for budgeting and making sure your benefits last through the month.
This guide details several ways to check your EBT balance in Wyoming, from using a mobile app to calling the EBT customer service line.
How to Check Your EBT Balance in Wyoming
Wyoming EBT cardholders have several straightforward options for checking their benefits. You can find your current amount online through the ebtEDGE portal, by using a mobile app, or by calling the state’s customer service line. Alternatively, your last store receipt will show your remaining funds, or you can use an ATM for EBT Cash inquiries.
1. Online Via The ebtEDGE Portal
The official ebtEDGE website is a direct way to view your current SNAP and EBT Cash funds.
Navigate to the ebtEDGE website and choose “Cardholder Login.”
Log in or create an account if you do not have one.
Enter your 16-digit EBT card number and PIN.
Click on “Balance/Transaction History” to see your current amounts.
2. With The Benny Mobile App
The Benny app lets you check your SNAP and EBT Cash amounts directly from your phone.
Sign up using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Wyoming EBT card to the app.
Once your card is linked, your available funds will refresh automatically inside the app.
Benny also offers cashback on EBT-eligible purchases at participating stores like Walmart, Costco, and Walgreens.
3. By Calling EBT Customer Service
You can get your account information by calling Wyoming’s toll-free EBT Customer Service hotline.
Dial 1-877-290-9401.
Choose your preferred language. The service offers multilingual support, including Spanish, Mandarin, and Vietnamese.
Enter your 16-digit EBT card number when prompted.
Press “1” to hear your account information.
You can listen to the automated message or have the details sent to you as a text message.
4. On Your Last Store Receipt
After any purchase with your EBT card at a store or farmers market, your receipt will show your remaining funds. The receipt automatically prints your remaining SNAP and EBT Cash amounts near the bottom, which can be a simple way to track your spending.
5. At An ATM
ATMs can be used for a balance inquiry on your EBT Cash account, but they do not show your SNAP food benefits.
Find an ATM that accepts EBT cards, typically marked with a Quest, STAR, or Plus logo.
Insert your card and enter your PIN.
Choose the “Balance Inquiry” option.
Select “Checking” to view your EBT Cash account.
Your available EBT Cash will appear on the screen or a printed slip.
To avoid extra charges, use a surcharge-free machine. You can find one using an Allpoint ATM locator or by asking your local bank or credit union.
Since ATMs only show EBT Cash, you can check your SNAP food benefits by calling the customer service number or by using the Benny app.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise in Wyoming, targeting unsuspecting residents. These scams come in many forms, from fake text messages to spoofed phone calls. Knowing how to spot these attempts is the first step in protecting your benefits.
How EBT Benefits Are Stolen
Thieves have developed several sophisticated methods to steal benefits, often without the card ever leaving your possession.
One common tactic is card skimming, where devices placed on checkout PIN pads copy your card data. These data are used to create duplicate cards that can drain an account in hours, contributing to over $94 million in nationwide losses between early 2023 and 2024.
Fraudsters also use "smishing" texts and spoofed calls pretending to be from state agencies to trick you into revealing your card number or PIN. State or federal agencies will never ask for this information through phone, text, or social media. Any such request is a fraud attempt.
Fake websites and social media pages that mimic the official cardholder portal are another threat. These pages use links to install malware or steal your login details. Always use the official ebtEDGE website or app to manage your account.
What to Do If Your Benefits Are Stolen
If you suspect your benefits have been stolen, you must report the theft immediately to begin the recovery process.
Follow these steps to report the fraud:
Contact Wyoming EBT Customer Service at 877-290-9401 or visit your local Department of Family Services (DFS) office.
Request a new EBT card and choose a new PIN.
Make sure to get and keep a reference number for your claim.
Wyoming may replace stolen SNAP benefits if the theft occurred between October 1, 2022, and December 20, 2024. To be eligible, you must report the theft within 30 days of discovering it and return a signed claim form within 10 days. The replacement amount is limited to the value of the stolen benefits or two months of your household's allotment, whichever is less, with a maximum of two replacements per federal fiscal year. The authority to replace benefits with federal funds ends on December 21, 2024.
EBT Cash benefits from programs like TANF (POWER) are not covered by the same federal replacement rules. Replacement of these funds depends on the availability of state funds, but you should still report the loss to document the theft and inquire about any possible discretionary relief.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, day-to-day issues can sometimes prevent you from using your EBT card. Knowing the common reasons for a declined transaction and how to quickly resolve them will help you access your benefits without unnecessary delays or frustration.
Card Declined While Traveling
Wyoming’s fraud-prevention system automatically blocks EBT card use in several high-fraud states, including California, Nevada, and New York. If you attempt a purchase there, the transaction will be denied. This is a blanket security rule and does not indicate a problem with your specific account.
Before or during your trip, call the Wyoming EBT help line at 877-290-9401 to request a temporary travel override.
Be prepared to verify your identity with your date of birth and the last four digits of your Social Security Number. The override is typically active for the dates you specify.
Wrong or Forgotten PIN
Entering an incorrect PIN several times in a row will lock your EBT card for the rest of the day. This lockout is an anti-fraud measure designed to prevent unauthorized guessing of your code. If you are unsure whether the card is locked or has a zero balance, you can check using the Benny app.
Wait until after midnight, when the lock automatically resets.
If you have forgotten your PIN, call 877-290-9401 or log in to the ebtEDGE portal to create a new one.
When creating a new PIN, avoid easily guessed numbers like your birth year or address.
Damaged or Demagnetized Card
A cracked chip or a worn magnetic stripe can prevent a store’s card reader from recognizing your card. This damage often results from normal friction in a wallet, bending, or accidental exposure to heat.
First, try using the chip reader if the magnetic stripe fails to swipe.
Gently clean the stripe with a soft cloth to remove any grime that might be causing an error.
If the card is physically broken, call 877-290-9401 or visit your local DFS office to request a free replacement. Your benefits will remain secure in your account while you wait for the new card to arrive, which usually takes about seven business days.
Handy Bookmarks
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Effectively managing these funds is important for budgeting and making sure your benefits last through the month.
This guide details several ways to check your EBT balance in Wyoming, from using a mobile app to calling the EBT customer service line.
How to Check Your EBT Balance in Wyoming
Wyoming EBT cardholders have several straightforward options for checking their benefits. You can find your current amount online through the ebtEDGE portal, by using a mobile app, or by calling the state’s customer service line. Alternatively, your last store receipt will show your remaining funds, or you can use an ATM for EBT Cash inquiries.
1. Online Via The ebtEDGE Portal
The official ebtEDGE website is a direct way to view your current SNAP and EBT Cash funds.
Navigate to the ebtEDGE website and choose “Cardholder Login.”
Log in or create an account if you do not have one.
Enter your 16-digit EBT card number and PIN.
Click on “Balance/Transaction History” to see your current amounts.
2. With The Benny Mobile App
The Benny app lets you check your SNAP and EBT Cash amounts directly from your phone.
Sign up using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Wyoming EBT card to the app.
Once your card is linked, your available funds will refresh automatically inside the app.
Benny also offers cashback on EBT-eligible purchases at participating stores like Walmart, Costco, and Walgreens.
3. By Calling EBT Customer Service
You can get your account information by calling Wyoming’s toll-free EBT Customer Service hotline.
Dial 1-877-290-9401.
Choose your preferred language. The service offers multilingual support, including Spanish, Mandarin, and Vietnamese.
Enter your 16-digit EBT card number when prompted.
Press “1” to hear your account information.
You can listen to the automated message or have the details sent to you as a text message.
4. On Your Last Store Receipt
After any purchase with your EBT card at a store or farmers market, your receipt will show your remaining funds. The receipt automatically prints your remaining SNAP and EBT Cash amounts near the bottom, which can be a simple way to track your spending.
5. At An ATM
ATMs can be used for a balance inquiry on your EBT Cash account, but they do not show your SNAP food benefits.
Find an ATM that accepts EBT cards, typically marked with a Quest, STAR, or Plus logo.
Insert your card and enter your PIN.
Choose the “Balance Inquiry” option.
Select “Checking” to view your EBT Cash account.
Your available EBT Cash will appear on the screen or a printed slip.
To avoid extra charges, use a surcharge-free machine. You can find one using an Allpoint ATM locator or by asking your local bank or credit union.
Since ATMs only show EBT Cash, you can check your SNAP food benefits by calling the customer service number or by using the Benny app.
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How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise in Wyoming, targeting unsuspecting residents. These scams come in many forms, from fake text messages to spoofed phone calls. Knowing how to spot these attempts is the first step in protecting your benefits.
How EBT Benefits Are Stolen
Thieves have developed several sophisticated methods to steal benefits, often without the card ever leaving your possession.
One common tactic is card skimming, where devices placed on checkout PIN pads copy your card data. These data are used to create duplicate cards that can drain an account in hours, contributing to over $94 million in nationwide losses between early 2023 and 2024.
Fraudsters also use "smishing" texts and spoofed calls pretending to be from state agencies to trick you into revealing your card number or PIN. State or federal agencies will never ask for this information through phone, text, or social media. Any such request is a fraud attempt.
Fake websites and social media pages that mimic the official cardholder portal are another threat. These pages use links to install malware or steal your login details. Always use the official ebtEDGE website or app to manage your account.
What to Do If Your Benefits Are Stolen
If you suspect your benefits have been stolen, you must report the theft immediately to begin the recovery process.
Follow these steps to report the fraud:
Contact Wyoming EBT Customer Service at 877-290-9401 or visit your local Department of Family Services (DFS) office.
Request a new EBT card and choose a new PIN.
Make sure to get and keep a reference number for your claim.
Wyoming may replace stolen SNAP benefits if the theft occurred between October 1, 2022, and December 20, 2024. To be eligible, you must report the theft within 30 days of discovering it and return a signed claim form within 10 days. The replacement amount is limited to the value of the stolen benefits or two months of your household's allotment, whichever is less, with a maximum of two replacements per federal fiscal year. The authority to replace benefits with federal funds ends on December 21, 2024.
EBT Cash benefits from programs like TANF (POWER) are not covered by the same federal replacement rules. Replacement of these funds depends on the availability of state funds, but you should still report the loss to document the theft and inquire about any possible discretionary relief.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, day-to-day issues can sometimes prevent you from using your EBT card. Knowing the common reasons for a declined transaction and how to quickly resolve them will help you access your benefits without unnecessary delays or frustration.
Card Declined While Traveling
Wyoming’s fraud-prevention system automatically blocks EBT card use in several high-fraud states, including California, Nevada, and New York. If you attempt a purchase there, the transaction will be denied. This is a blanket security rule and does not indicate a problem with your specific account.
Before or during your trip, call the Wyoming EBT help line at 877-290-9401 to request a temporary travel override.
Be prepared to verify your identity with your date of birth and the last four digits of your Social Security Number. The override is typically active for the dates you specify.
Wrong or Forgotten PIN
Entering an incorrect PIN several times in a row will lock your EBT card for the rest of the day. This lockout is an anti-fraud measure designed to prevent unauthorized guessing of your code. If you are unsure whether the card is locked or has a zero balance, you can check using the Benny app.
Wait until after midnight, when the lock automatically resets.
If you have forgotten your PIN, call 877-290-9401 or log in to the ebtEDGE portal to create a new one.
When creating a new PIN, avoid easily guessed numbers like your birth year or address.
Damaged or Demagnetized Card
A cracked chip or a worn magnetic stripe can prevent a store’s card reader from recognizing your card. This damage often results from normal friction in a wallet, bending, or accidental exposure to heat.
First, try using the chip reader if the magnetic stripe fails to swipe.
Gently clean the stripe with a soft cloth to remove any grime that might be causing an error.
If the card is physically broken, call 877-290-9401 or visit your local DFS office to request a free replacement. Your benefits will remain secure in your account while you wait for the new card to arrive, which usually takes about seven business days.
Handy Bookmarks
Check Your EBT Balance & Get Cashback On SNAP
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Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
