SNAP Benefits in North Carolina: How to Apply and Qualify

Find out if you qualify for SNAP in North Carolina. See income limits, benefits, and how to apply, use, and manage them.

Apr 8, 2025

Rishi Ahuja

Rishi Ahuja

SNAP Benefits in North Carolina: How to Apply and Qualify

Find out if you qualify for SNAP in North Carolina. See income limits, benefits, and how to apply, use, and manage them.

Apr 8, 2025

Rishi Ahuja

Rishi Ahuja

SNAP Benefits in North Carolina: How to Apply and Qualify

Find out if you qualify for SNAP in North Carolina. See income limits, benefits, and how to apply, use, and manage them.

Apr 8, 2025

Rishi Ahuja

Rishi Ahuja

SNAP Benefits in North Carolina: How to Apply and Qualify

Find out if you qualify for SNAP in North Carolina. See income limits, benefits, and how to apply, use, and manage them.

Apr 8, 2025

Rishi Ahuja

Rishi Ahuja

SNAP Benefits in North Carolina: How to Apply and Qualify

Find out if you qualify for SNAP in North Carolina. See income limits, benefits, and how to apply, use, and manage them.

Apr 8, 2025

Rishi Ahuja

Rishi Ahuja

SHARE

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The Supplemental Nutrition Assistance Program (SNAP) provides food benefits to low-income North Carolina households, helping them purchase groceries and support their nutritional health.

SNAP Income Limits and Benefit Amounts in North Carolina

In North Carolina, most households can qualify with a gross monthly income up to 200% of the Federal Poverty Line due to Broad-Based Categorical Eligibility. Maximum benefit amounts are determined annually by the USDA’s Thrifty Food Plan.

  • Household Size 1: Gross Monthly Income Limit $2,510; Maximum Benefit Amount $292

  • Household Size 2: Gross Monthly Income Limit $3,408; Maximum Benefit Amount $536

  • Household Size 3: Gross Monthly Income Limit $4,304; Maximum Benefit Amount $768

  • Household Size 4: Gross Monthly Income Limit $5,200; Maximum Benefit Amount $975

  • Household Size 5: Gross Monthly Income Limit $6,098; Maximum Benefit Amount $1,158

  • Household Size 6: Gross Monthly Income Limit $6,994; Maximum Benefit Amount $1,390

  • Household Size 7: Gross Monthly Income Limit $7,890; Maximum Benefit Amount $1,536

  • Household Size 8: Gross Monthly Income Limit $8,788; Maximum Benefit Amount $1,756

  • Each Additional Member: Add $898 to the income limit and $220 to the maximum benefit.

These figures represent the maximum possible benefit. Most households receive a smaller amount, as benefits are reduced based on the household’s net income after certain deductions are applied.

For households with more than eight people or to confirm details about deductions and future adjustments, please consult the official NCDHHS page.

Eligibility Criteria for SNAP in North Carolina

To receive SNAP benefits, households must meet several requirements related to income, residency, citizenship, and work status.

  • Income Limits: Most households must meet income and asset tests. Gross monthly income is generally capped at 200% of the federal poverty level, while net income must fall below 100%. Countable assets are limited to $3,000, or $4,500 for households with an elderly or disabled member, though many households are exempt from this test.

  • Residency Requirements: Applicants must live in North Carolina and apply for benefits in the county where they reside.

  • Citizenship Status: Eligibility is open to U.S. citizens and non-citizens with a qualifying immigration status. All applicants must provide a Social Security number or proof of application for one.

  • Work Requirements: Adults aged 16-59 must typically register for work and accept suitable employment. Able-bodied adults without dependents (ages 18-52) are limited to three months of benefits in a three-year period unless they meet specific work or training requirements.

  • Special Conditions: Seniors and people with disabilities may qualify for special considerations, such as medical deductions. College students face unique eligibility rules. The official guidelines provide full details on these situations and other disqualifications.

How to Apply for SNAP Benefits in North Carolina

North Carolina residents can apply for SNAP benefits online, in person, or by mail. Each method requires submitting the necessary information for the state to determine your household's eligibility for assistance.

Online Application

You can apply for benefits electronically through the official NCDHHS website. This portal allows you to complete and submit the required forms and documentation directly to the state for review from any computer with internet access.

In-Person Application

To apply in person, visit your local county Department of Social Services (DSS) office. Staff at the office can provide a paper application and assist you with completing the form and answering any questions about the process.

Mail-In Application

Paper applications can be downloaded from the NCDHHS website. Once you have printed and completed the form, you must mail the signed document to your county's Department of Social Services office for processing.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in North Carolina

North Carolina offers specialized SNAP services for residents facing urgent needs. These programs provide faster aid, disaster relief, benefit replacement, and simplified access for seniors in certain situations.

Expedited Food And Nutrition Services (Emergency SNAP)

This fast-track option gets food benefits to households in severe financial crisis. Approved applicants can receive aid within seven days, much faster than the standard processing period for regular applications.

Households in North Carolina may qualify under specific conditions. Eligibility is met if your household's situation matches one of the following criteria:

  • Gross monthly income is under $150 and liquid resources are below $100.

  • You are a migrant or seasonal farmworker with under $100 in liquid resources.

  • Combined income and resources are less than monthly rent or mortgage and utilities.

To apply, file a regular FNS application with your county’s Department of Social Services (DSS) or online via ePASS. You must ask for an “expedited” screening. Proof of identity is required upfront, but other documents can be submitted later.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

D-SNAP provides one month of food benefits following a federally declared disaster. The program helps families who lost income, property, or food afford groceries while they focus on recovery.

Aid is available only in counties approved by the USDA after a disaster. Applicants must live in the affected area, show proof of identity, and have disaster-related expenses or income loss. You must also fall within special income and resource limits set for the disaster.

Current FNS households receive supplements automatically and should not apply. For others, applications are only accepted during a short D-SNAP window announced by NCDHHS. You can pre-register online at ePASS or apply through an interview with your county DSS.

FNS Replacement/Supplement For Food Loss Or Stolen Benefits

This service replaces benefits when food purchased with EBT is lost. This can happen due to power outages, fires, floods, equipment failure, theft under duress, or EBT skimming fraud.

Current FNS or Simplified Nutritional Assistance Program recipients are eligible. You have 10 days from the date of the loss to request a replacement for the value of the food lost.

You must complete and sign the DSS-1678 affidavit form and submit it to your county DSS office. For losses due to EBT fraud, you must follow the special instructions provided by the DHHS for card skimmers.

Simplified Nutritional Assistance Program (SNAP) For Seniors On SSI

This program streamlines SNAP rules for low-income North Carolinians aged 65 or older who receive SSI. It provides modest, predictable food benefits with significantly less paperwork and fewer reporting requirements.

To qualify, you must be a one-person household, age 65+, receive SSI, and live in North Carolina. You cannot be in an institution, must buy and prepare food separately, and cannot already be receiving regular FNS benefits in any state.

The benefit amount is based on shelter costs. You can apply for the Simplified Nutritional Assistance Program through your county DSS or by starting an application online in ePASS. The process is shorter than regular SNAP.

How to Use Your SNAP Benefits in North Carolina

Once approved for SNAP, you need to know how to use your benefits, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefit Transfer (EBT) card is how you receive and spend your SNAP benefits. It functions much like a regular debit card. Each month, your food assistance funds are loaded directly onto the card, eliminating the need for paper food stamps.

When you shop at an authorized store, you simply swipe your EBT card at the checkout terminal and enter your personal identification number (PIN) to complete the purchase. The amount is then deducted from your SNAP balance.

What Can You Buy with SNAP Benefits?

SNAP benefits are intended for purchasing food items for your household to prepare and eat at home. This includes most grocery staples that form the basis of a healthy diet, along with seeds and plants that produce food.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products

  • Breads and cereals

  • Snack foods and non-alcoholic beverages

Conversely, some items are not eligible for purchase with an EBT card. These restrictions cover non-food goods, alcoholic beverages, tobacco, and foods that are sold hot and ready to eat at the point of sale.

  • Alcoholic beverages or tobacco products

  • Vitamins, medicines, and supplements

  • Hot foods ready for immediate consumption

  • Non-food items like pet food, cleaning supplies, or cosmetics

Where Can You Use Your EBT Card?

Your EBT card is accepted at most authorized retailers across the state. This includes major grocery chains, supermarkets, and many corner stores. Look for the Quest or EBT logo displayed on the door or at the checkout lane. Many farmers’ markets also welcome EBT payments.

You can also use your benefits for online grocery shopping. A growing number of retailers, including Amazon and Walmart, accept EBT for online orders in North Carolina. This allows you to buy eligible food items for pickup or home delivery, offering more flexibility.

Download Benny for Free and Earn Cash Back on EBT

With the Benny app, you can stretch your budget further by earning cash back on your groceries. Shop at participating stores like Target, Walmart, and Dollar Tree, or use services like Uber and Lyft, to get money back on your purchases. It’s a simple way to add value.

Download Benny for free, connect your EBT card, and start earning cash back as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Effectively managing your SNAP benefits helps you make the most of your monthly food assistance. Understanding your balance, deposit schedule, and renewal process puts you in control of your household budget.

EBT Deposit Schedule in North Carolina

In North Carolina, SNAP benefits are deposited between the 3rd and the 21st of each month. Your specific deposit date is determined by the last digit of your Social Security Number. Knowing your date helps you plan your grocery budget.

  • Last Digit is 1: 3rd of the month

  • Last Digit is 2: 5th of the month

  • Last Digit is 3: 7th of the month

  • Last Digit is 4: 9th of the month

  • Last Digit is 5: 11th of the month

  • Last Digit is 6: 13th of the month

  • Last Digit is 7: 15th of the month

  • Last Digit is 8: 17th of the month

  • Last Digit is 9: 19th of the month

  • Last Digit is 0: 21st of the month

For a complete overview, check out our guide on the EBT deposit schedule in North Carolina. It also explains common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

There are several convenient ways to keep track of your SNAP funds. Each method provides a quick and easy way to see your remaining balance, helping you manage your food budget effectively.

  • Online Portal: Log into the official EBT cardholder portal to view your current balance and transaction history from any device.

  • The Benny App: Link your EBT card to this mobile app to check your balance and transactions in real time.

  • Customer Service Line: Call the toll-free number located on the back of your EBT card for automated balance information.

  • ATM or POS Receipt: Your remaining balance is printed on your receipt after making a purchase or a balance inquiry.

For a detailed guide, you can learn more about each method in our article on the EBT Balance Check in North Carolina.

How to Renew Your SNAP Benefits

To continue receiving SNAP, North Carolina households must recertify their eligibility every six to twelve months. Your local Department of Social Services (DSS) office will send a notice and recertification form before your benefits are scheduled to end.

You will need to submit the form along with updated proof of income, expenses, and any changes to your household. Completing this process on time ensures your food assistance continues without interruption.

EBT Customer Support in North Carolina

When you face issues with your EBT card, from lost cards to transaction problems, support is available. Our guide on EBT customer service in North Carolina provides contact details, support options, and solutions to common problems.

How to Contact EBT Customer Service in North Carolina

For direct assistance with your EBT card, the customer service hotline is your best resource. You can handle most common card-related issues over the phone, often through an automated system.

  • Phone Number: You can reach customer service by calling 1-888-622-7328.

  • Hours: The support line is available 24/7 for automated services and reporting lost or stolen cards.

  • Available Services: Use the hotline to report a lost card, change your PIN, check your account balance, and review recent transactions.

Local SNAP Office Locations and Contact Info

For in-person assistance or to submit documents, locating your nearest SNAP office is straightforward. Most states offer several ways to find office information, including online tools and direct phone lines.

  • Online Locator: Visit your state’s official social services or human services website for an office locator tool.

  • Phone Support: Call your state's SNAP information hotline to get addresses and operating hours for nearby offices.

  • Book an Appointment: Some offices let you schedule appointments online or by phone, which can help you avoid long waits.

Multi-Langual Support

North Carolina provides SNAP application materials and language assistance to support non-English speakers. This helps residents access food benefits regardless of their primary language. Important documents and interpreter services are offered to guide applicants through the process.

  • Spanish

  • Chinese (Mandarin)

  • Vietnamese

  • Arabic

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a straightforward way to manage your SNAP benefits. You can instantly check your EBT card balance and view recent transactions, helping you keep track of your monthly funds.

Benny also allows you to earn cash back on groceries and other purchases at stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how you can stretch your budget.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides food benefits to low-income North Carolina households, helping them purchase groceries and support their nutritional health.

SNAP Income Limits and Benefit Amounts in North Carolina

In North Carolina, most households can qualify with a gross monthly income up to 200% of the Federal Poverty Line due to Broad-Based Categorical Eligibility. Maximum benefit amounts are determined annually by the USDA’s Thrifty Food Plan.

  • Household Size 1: Gross Monthly Income Limit $2,510; Maximum Benefit Amount $292

  • Household Size 2: Gross Monthly Income Limit $3,408; Maximum Benefit Amount $536

  • Household Size 3: Gross Monthly Income Limit $4,304; Maximum Benefit Amount $768

  • Household Size 4: Gross Monthly Income Limit $5,200; Maximum Benefit Amount $975

  • Household Size 5: Gross Monthly Income Limit $6,098; Maximum Benefit Amount $1,158

  • Household Size 6: Gross Monthly Income Limit $6,994; Maximum Benefit Amount $1,390

  • Household Size 7: Gross Monthly Income Limit $7,890; Maximum Benefit Amount $1,536

  • Household Size 8: Gross Monthly Income Limit $8,788; Maximum Benefit Amount $1,756

  • Each Additional Member: Add $898 to the income limit and $220 to the maximum benefit.

These figures represent the maximum possible benefit. Most households receive a smaller amount, as benefits are reduced based on the household’s net income after certain deductions are applied.

For households with more than eight people or to confirm details about deductions and future adjustments, please consult the official NCDHHS page.

Eligibility Criteria for SNAP in North Carolina

To receive SNAP benefits, households must meet several requirements related to income, residency, citizenship, and work status.

  • Income Limits: Most households must meet income and asset tests. Gross monthly income is generally capped at 200% of the federal poverty level, while net income must fall below 100%. Countable assets are limited to $3,000, or $4,500 for households with an elderly or disabled member, though many households are exempt from this test.

  • Residency Requirements: Applicants must live in North Carolina and apply for benefits in the county where they reside.

  • Citizenship Status: Eligibility is open to U.S. citizens and non-citizens with a qualifying immigration status. All applicants must provide a Social Security number or proof of application for one.

  • Work Requirements: Adults aged 16-59 must typically register for work and accept suitable employment. Able-bodied adults without dependents (ages 18-52) are limited to three months of benefits in a three-year period unless they meet specific work or training requirements.

  • Special Conditions: Seniors and people with disabilities may qualify for special considerations, such as medical deductions. College students face unique eligibility rules. The official guidelines provide full details on these situations and other disqualifications.

How to Apply for SNAP Benefits in North Carolina

North Carolina residents can apply for SNAP benefits online, in person, or by mail. Each method requires submitting the necessary information for the state to determine your household's eligibility for assistance.

Online Application

You can apply for benefits electronically through the official NCDHHS website. This portal allows you to complete and submit the required forms and documentation directly to the state for review from any computer with internet access.

In-Person Application

To apply in person, visit your local county Department of Social Services (DSS) office. Staff at the office can provide a paper application and assist you with completing the form and answering any questions about the process.

Mail-In Application

Paper applications can be downloaded from the NCDHHS website. Once you have printed and completed the form, you must mail the signed document to your county's Department of Social Services office for processing.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in North Carolina

North Carolina offers specialized SNAP services for residents facing urgent needs. These programs provide faster aid, disaster relief, benefit replacement, and simplified access for seniors in certain situations.

Expedited Food And Nutrition Services (Emergency SNAP)

This fast-track option gets food benefits to households in severe financial crisis. Approved applicants can receive aid within seven days, much faster than the standard processing period for regular applications.

Households in North Carolina may qualify under specific conditions. Eligibility is met if your household's situation matches one of the following criteria:

  • Gross monthly income is under $150 and liquid resources are below $100.

  • You are a migrant or seasonal farmworker with under $100 in liquid resources.

  • Combined income and resources are less than monthly rent or mortgage and utilities.

To apply, file a regular FNS application with your county’s Department of Social Services (DSS) or online via ePASS. You must ask for an “expedited” screening. Proof of identity is required upfront, but other documents can be submitted later.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

D-SNAP provides one month of food benefits following a federally declared disaster. The program helps families who lost income, property, or food afford groceries while they focus on recovery.

Aid is available only in counties approved by the USDA after a disaster. Applicants must live in the affected area, show proof of identity, and have disaster-related expenses or income loss. You must also fall within special income and resource limits set for the disaster.

Current FNS households receive supplements automatically and should not apply. For others, applications are only accepted during a short D-SNAP window announced by NCDHHS. You can pre-register online at ePASS or apply through an interview with your county DSS.

FNS Replacement/Supplement For Food Loss Or Stolen Benefits

This service replaces benefits when food purchased with EBT is lost. This can happen due to power outages, fires, floods, equipment failure, theft under duress, or EBT skimming fraud.

Current FNS or Simplified Nutritional Assistance Program recipients are eligible. You have 10 days from the date of the loss to request a replacement for the value of the food lost.

You must complete and sign the DSS-1678 affidavit form and submit it to your county DSS office. For losses due to EBT fraud, you must follow the special instructions provided by the DHHS for card skimmers.

Simplified Nutritional Assistance Program (SNAP) For Seniors On SSI

This program streamlines SNAP rules for low-income North Carolinians aged 65 or older who receive SSI. It provides modest, predictable food benefits with significantly less paperwork and fewer reporting requirements.

To qualify, you must be a one-person household, age 65+, receive SSI, and live in North Carolina. You cannot be in an institution, must buy and prepare food separately, and cannot already be receiving regular FNS benefits in any state.

The benefit amount is based on shelter costs. You can apply for the Simplified Nutritional Assistance Program through your county DSS or by starting an application online in ePASS. The process is shorter than regular SNAP.

How to Use Your SNAP Benefits in North Carolina

Once approved for SNAP, you need to know how to use your benefits, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefit Transfer (EBT) card is how you receive and spend your SNAP benefits. It functions much like a regular debit card. Each month, your food assistance funds are loaded directly onto the card, eliminating the need for paper food stamps.

When you shop at an authorized store, you simply swipe your EBT card at the checkout terminal and enter your personal identification number (PIN) to complete the purchase. The amount is then deducted from your SNAP balance.

What Can You Buy with SNAP Benefits?

SNAP benefits are intended for purchasing food items for your household to prepare and eat at home. This includes most grocery staples that form the basis of a healthy diet, along with seeds and plants that produce food.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products

  • Breads and cereals

  • Snack foods and non-alcoholic beverages

Conversely, some items are not eligible for purchase with an EBT card. These restrictions cover non-food goods, alcoholic beverages, tobacco, and foods that are sold hot and ready to eat at the point of sale.

  • Alcoholic beverages or tobacco products

  • Vitamins, medicines, and supplements

  • Hot foods ready for immediate consumption

  • Non-food items like pet food, cleaning supplies, or cosmetics

Where Can You Use Your EBT Card?

Your EBT card is accepted at most authorized retailers across the state. This includes major grocery chains, supermarkets, and many corner stores. Look for the Quest or EBT logo displayed on the door or at the checkout lane. Many farmers’ markets also welcome EBT payments.

You can also use your benefits for online grocery shopping. A growing number of retailers, including Amazon and Walmart, accept EBT for online orders in North Carolina. This allows you to buy eligible food items for pickup or home delivery, offering more flexibility.

Download Benny for Free and Earn Cash Back on EBT

With the Benny app, you can stretch your budget further by earning cash back on your groceries. Shop at participating stores like Target, Walmart, and Dollar Tree, or use services like Uber and Lyft, to get money back on your purchases. It’s a simple way to add value.

Download Benny for free, connect your EBT card, and start earning cash back as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Effectively managing your SNAP benefits helps you make the most of your monthly food assistance. Understanding your balance, deposit schedule, and renewal process puts you in control of your household budget.

EBT Deposit Schedule in North Carolina

In North Carolina, SNAP benefits are deposited between the 3rd and the 21st of each month. Your specific deposit date is determined by the last digit of your Social Security Number. Knowing your date helps you plan your grocery budget.

  • Last Digit is 1: 3rd of the month

  • Last Digit is 2: 5th of the month

  • Last Digit is 3: 7th of the month

  • Last Digit is 4: 9th of the month

  • Last Digit is 5: 11th of the month

  • Last Digit is 6: 13th of the month

  • Last Digit is 7: 15th of the month

  • Last Digit is 8: 17th of the month

  • Last Digit is 9: 19th of the month

  • Last Digit is 0: 21st of the month

For a complete overview, check out our guide on the EBT deposit schedule in North Carolina. It also explains common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

There are several convenient ways to keep track of your SNAP funds. Each method provides a quick and easy way to see your remaining balance, helping you manage your food budget effectively.

  • Online Portal: Log into the official EBT cardholder portal to view your current balance and transaction history from any device.

  • The Benny App: Link your EBT card to this mobile app to check your balance and transactions in real time.

  • Customer Service Line: Call the toll-free number located on the back of your EBT card for automated balance information.

  • ATM or POS Receipt: Your remaining balance is printed on your receipt after making a purchase or a balance inquiry.

For a detailed guide, you can learn more about each method in our article on the EBT Balance Check in North Carolina.

How to Renew Your SNAP Benefits

To continue receiving SNAP, North Carolina households must recertify their eligibility every six to twelve months. Your local Department of Social Services (DSS) office will send a notice and recertification form before your benefits are scheduled to end.

You will need to submit the form along with updated proof of income, expenses, and any changes to your household. Completing this process on time ensures your food assistance continues without interruption.

EBT Customer Support in North Carolina

When you face issues with your EBT card, from lost cards to transaction problems, support is available. Our guide on EBT customer service in North Carolina provides contact details, support options, and solutions to common problems.

How to Contact EBT Customer Service in North Carolina

For direct assistance with your EBT card, the customer service hotline is your best resource. You can handle most common card-related issues over the phone, often through an automated system.

  • Phone Number: You can reach customer service by calling 1-888-622-7328.

  • Hours: The support line is available 24/7 for automated services and reporting lost or stolen cards.

  • Available Services: Use the hotline to report a lost card, change your PIN, check your account balance, and review recent transactions.

Local SNAP Office Locations and Contact Info

For in-person assistance or to submit documents, locating your nearest SNAP office is straightforward. Most states offer several ways to find office information, including online tools and direct phone lines.

  • Online Locator: Visit your state’s official social services or human services website for an office locator tool.

  • Phone Support: Call your state's SNAP information hotline to get addresses and operating hours for nearby offices.

  • Book an Appointment: Some offices let you schedule appointments online or by phone, which can help you avoid long waits.

Multi-Langual Support

North Carolina provides SNAP application materials and language assistance to support non-English speakers. This helps residents access food benefits regardless of their primary language. Important documents and interpreter services are offered to guide applicants through the process.

  • Spanish

  • Chinese (Mandarin)

  • Vietnamese

  • Arabic

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a straightforward way to manage your SNAP benefits. You can instantly check your EBT card balance and view recent transactions, helping you keep track of your monthly funds.

Benny also allows you to earn cash back on groceries and other purchases at stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how you can stretch your budget.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides food benefits to low-income North Carolina households, helping them purchase groceries and support their nutritional health.

SNAP Income Limits and Benefit Amounts in North Carolina

In North Carolina, most households can qualify with a gross monthly income up to 200% of the Federal Poverty Line due to Broad-Based Categorical Eligibility. Maximum benefit amounts are determined annually by the USDA’s Thrifty Food Plan.

  • Household Size 1: Gross Monthly Income Limit $2,510; Maximum Benefit Amount $292

  • Household Size 2: Gross Monthly Income Limit $3,408; Maximum Benefit Amount $536

  • Household Size 3: Gross Monthly Income Limit $4,304; Maximum Benefit Amount $768

  • Household Size 4: Gross Monthly Income Limit $5,200; Maximum Benefit Amount $975

  • Household Size 5: Gross Monthly Income Limit $6,098; Maximum Benefit Amount $1,158

  • Household Size 6: Gross Monthly Income Limit $6,994; Maximum Benefit Amount $1,390

  • Household Size 7: Gross Monthly Income Limit $7,890; Maximum Benefit Amount $1,536

  • Household Size 8: Gross Monthly Income Limit $8,788; Maximum Benefit Amount $1,756

  • Each Additional Member: Add $898 to the income limit and $220 to the maximum benefit.

These figures represent the maximum possible benefit. Most households receive a smaller amount, as benefits are reduced based on the household’s net income after certain deductions are applied.

For households with more than eight people or to confirm details about deductions and future adjustments, please consult the official NCDHHS page.

Eligibility Criteria for SNAP in North Carolina

To receive SNAP benefits, households must meet several requirements related to income, residency, citizenship, and work status.

  • Income Limits: Most households must meet income and asset tests. Gross monthly income is generally capped at 200% of the federal poverty level, while net income must fall below 100%. Countable assets are limited to $3,000, or $4,500 for households with an elderly or disabled member, though many households are exempt from this test.

  • Residency Requirements: Applicants must live in North Carolina and apply for benefits in the county where they reside.

  • Citizenship Status: Eligibility is open to U.S. citizens and non-citizens with a qualifying immigration status. All applicants must provide a Social Security number or proof of application for one.

  • Work Requirements: Adults aged 16-59 must typically register for work and accept suitable employment. Able-bodied adults without dependents (ages 18-52) are limited to three months of benefits in a three-year period unless they meet specific work or training requirements.

  • Special Conditions: Seniors and people with disabilities may qualify for special considerations, such as medical deductions. College students face unique eligibility rules. The official guidelines provide full details on these situations and other disqualifications.

How to Apply for SNAP Benefits in North Carolina

North Carolina residents can apply for SNAP benefits online, in person, or by mail. Each method requires submitting the necessary information for the state to determine your household's eligibility for assistance.

Online Application

You can apply for benefits electronically through the official NCDHHS website. This portal allows you to complete and submit the required forms and documentation directly to the state for review from any computer with internet access.

In-Person Application

To apply in person, visit your local county Department of Social Services (DSS) office. Staff at the office can provide a paper application and assist you with completing the form and answering any questions about the process.

Mail-In Application

Paper applications can be downloaded from the NCDHHS website. Once you have printed and completed the form, you must mail the signed document to your county's Department of Social Services office for processing.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in North Carolina

North Carolina offers specialized SNAP services for residents facing urgent needs. These programs provide faster aid, disaster relief, benefit replacement, and simplified access for seniors in certain situations.

Expedited Food And Nutrition Services (Emergency SNAP)

This fast-track option gets food benefits to households in severe financial crisis. Approved applicants can receive aid within seven days, much faster than the standard processing period for regular applications.

Households in North Carolina may qualify under specific conditions. Eligibility is met if your household's situation matches one of the following criteria:

  • Gross monthly income is under $150 and liquid resources are below $100.

  • You are a migrant or seasonal farmworker with under $100 in liquid resources.

  • Combined income and resources are less than monthly rent or mortgage and utilities.

To apply, file a regular FNS application with your county’s Department of Social Services (DSS) or online via ePASS. You must ask for an “expedited” screening. Proof of identity is required upfront, but other documents can be submitted later.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

D-SNAP provides one month of food benefits following a federally declared disaster. The program helps families who lost income, property, or food afford groceries while they focus on recovery.

Aid is available only in counties approved by the USDA after a disaster. Applicants must live in the affected area, show proof of identity, and have disaster-related expenses or income loss. You must also fall within special income and resource limits set for the disaster.

Current FNS households receive supplements automatically and should not apply. For others, applications are only accepted during a short D-SNAP window announced by NCDHHS. You can pre-register online at ePASS or apply through an interview with your county DSS.

FNS Replacement/Supplement For Food Loss Or Stolen Benefits

This service replaces benefits when food purchased with EBT is lost. This can happen due to power outages, fires, floods, equipment failure, theft under duress, or EBT skimming fraud.

Current FNS or Simplified Nutritional Assistance Program recipients are eligible. You have 10 days from the date of the loss to request a replacement for the value of the food lost.

You must complete and sign the DSS-1678 affidavit form and submit it to your county DSS office. For losses due to EBT fraud, you must follow the special instructions provided by the DHHS for card skimmers.

Simplified Nutritional Assistance Program (SNAP) For Seniors On SSI

This program streamlines SNAP rules for low-income North Carolinians aged 65 or older who receive SSI. It provides modest, predictable food benefits with significantly less paperwork and fewer reporting requirements.

To qualify, you must be a one-person household, age 65+, receive SSI, and live in North Carolina. You cannot be in an institution, must buy and prepare food separately, and cannot already be receiving regular FNS benefits in any state.

The benefit amount is based on shelter costs. You can apply for the Simplified Nutritional Assistance Program through your county DSS or by starting an application online in ePASS. The process is shorter than regular SNAP.

How to Use Your SNAP Benefits in North Carolina

Once approved for SNAP, you need to know how to use your benefits, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefit Transfer (EBT) card is how you receive and spend your SNAP benefits. It functions much like a regular debit card. Each month, your food assistance funds are loaded directly onto the card, eliminating the need for paper food stamps.

When you shop at an authorized store, you simply swipe your EBT card at the checkout terminal and enter your personal identification number (PIN) to complete the purchase. The amount is then deducted from your SNAP balance.

What Can You Buy with SNAP Benefits?

SNAP benefits are intended for purchasing food items for your household to prepare and eat at home. This includes most grocery staples that form the basis of a healthy diet, along with seeds and plants that produce food.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products

  • Breads and cereals

  • Snack foods and non-alcoholic beverages

Conversely, some items are not eligible for purchase with an EBT card. These restrictions cover non-food goods, alcoholic beverages, tobacco, and foods that are sold hot and ready to eat at the point of sale.

  • Alcoholic beverages or tobacco products

  • Vitamins, medicines, and supplements

  • Hot foods ready for immediate consumption

  • Non-food items like pet food, cleaning supplies, or cosmetics

Where Can You Use Your EBT Card?

Your EBT card is accepted at most authorized retailers across the state. This includes major grocery chains, supermarkets, and many corner stores. Look for the Quest or EBT logo displayed on the door or at the checkout lane. Many farmers’ markets also welcome EBT payments.

You can also use your benefits for online grocery shopping. A growing number of retailers, including Amazon and Walmart, accept EBT for online orders in North Carolina. This allows you to buy eligible food items for pickup or home delivery, offering more flexibility.

Download Benny for Free and Earn Cash Back on EBT

With the Benny app, you can stretch your budget further by earning cash back on your groceries. Shop at participating stores like Target, Walmart, and Dollar Tree, or use services like Uber and Lyft, to get money back on your purchases. It’s a simple way to add value.

Download Benny for free, connect your EBT card, and start earning cash back as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Effectively managing your SNAP benefits helps you make the most of your monthly food assistance. Understanding your balance, deposit schedule, and renewal process puts you in control of your household budget.

EBT Deposit Schedule in North Carolina

In North Carolina, SNAP benefits are deposited between the 3rd and the 21st of each month. Your specific deposit date is determined by the last digit of your Social Security Number. Knowing your date helps you plan your grocery budget.

  • Last Digit is 1: 3rd of the month

  • Last Digit is 2: 5th of the month

  • Last Digit is 3: 7th of the month

  • Last Digit is 4: 9th of the month

  • Last Digit is 5: 11th of the month

  • Last Digit is 6: 13th of the month

  • Last Digit is 7: 15th of the month

  • Last Digit is 8: 17th of the month

  • Last Digit is 9: 19th of the month

  • Last Digit is 0: 21st of the month

For a complete overview, check out our guide on the EBT deposit schedule in North Carolina. It also explains common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

There are several convenient ways to keep track of your SNAP funds. Each method provides a quick and easy way to see your remaining balance, helping you manage your food budget effectively.

  • Online Portal: Log into the official EBT cardholder portal to view your current balance and transaction history from any device.

  • The Benny App: Link your EBT card to this mobile app to check your balance and transactions in real time.

  • Customer Service Line: Call the toll-free number located on the back of your EBT card for automated balance information.

  • ATM or POS Receipt: Your remaining balance is printed on your receipt after making a purchase or a balance inquiry.

For a detailed guide, you can learn more about each method in our article on the EBT Balance Check in North Carolina.

How to Renew Your SNAP Benefits

To continue receiving SNAP, North Carolina households must recertify their eligibility every six to twelve months. Your local Department of Social Services (DSS) office will send a notice and recertification form before your benefits are scheduled to end.

You will need to submit the form along with updated proof of income, expenses, and any changes to your household. Completing this process on time ensures your food assistance continues without interruption.

EBT Customer Support in North Carolina

When you face issues with your EBT card, from lost cards to transaction problems, support is available. Our guide on EBT customer service in North Carolina provides contact details, support options, and solutions to common problems.

How to Contact EBT Customer Service in North Carolina

For direct assistance with your EBT card, the customer service hotline is your best resource. You can handle most common card-related issues over the phone, often through an automated system.

  • Phone Number: You can reach customer service by calling 1-888-622-7328.

  • Hours: The support line is available 24/7 for automated services and reporting lost or stolen cards.

  • Available Services: Use the hotline to report a lost card, change your PIN, check your account balance, and review recent transactions.

Local SNAP Office Locations and Contact Info

For in-person assistance or to submit documents, locating your nearest SNAP office is straightforward. Most states offer several ways to find office information, including online tools and direct phone lines.

  • Online Locator: Visit your state’s official social services or human services website for an office locator tool.

  • Phone Support: Call your state's SNAP information hotline to get addresses and operating hours for nearby offices.

  • Book an Appointment: Some offices let you schedule appointments online or by phone, which can help you avoid long waits.

Multi-Langual Support

North Carolina provides SNAP application materials and language assistance to support non-English speakers. This helps residents access food benefits regardless of their primary language. Important documents and interpreter services are offered to guide applicants through the process.

  • Spanish

  • Chinese (Mandarin)

  • Vietnamese

  • Arabic

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a straightforward way to manage your SNAP benefits. You can instantly check your EBT card balance and view recent transactions, helping you keep track of your monthly funds.

Benny also allows you to earn cash back on groceries and other purchases at stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how you can stretch your budget.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides food benefits to low-income North Carolina households, helping them purchase groceries and support their nutritional health.

SNAP Income Limits and Benefit Amounts in North Carolina

In North Carolina, most households can qualify with a gross monthly income up to 200% of the Federal Poverty Line due to Broad-Based Categorical Eligibility. Maximum benefit amounts are determined annually by the USDA’s Thrifty Food Plan.

  • Household Size 1: Gross Monthly Income Limit $2,510; Maximum Benefit Amount $292

  • Household Size 2: Gross Monthly Income Limit $3,408; Maximum Benefit Amount $536

  • Household Size 3: Gross Monthly Income Limit $4,304; Maximum Benefit Amount $768

  • Household Size 4: Gross Monthly Income Limit $5,200; Maximum Benefit Amount $975

  • Household Size 5: Gross Monthly Income Limit $6,098; Maximum Benefit Amount $1,158

  • Household Size 6: Gross Monthly Income Limit $6,994; Maximum Benefit Amount $1,390

  • Household Size 7: Gross Monthly Income Limit $7,890; Maximum Benefit Amount $1,536

  • Household Size 8: Gross Monthly Income Limit $8,788; Maximum Benefit Amount $1,756

  • Each Additional Member: Add $898 to the income limit and $220 to the maximum benefit.

These figures represent the maximum possible benefit. Most households receive a smaller amount, as benefits are reduced based on the household’s net income after certain deductions are applied.

For households with more than eight people or to confirm details about deductions and future adjustments, please consult the official NCDHHS page.

Eligibility Criteria for SNAP in North Carolina

To receive SNAP benefits, households must meet several requirements related to income, residency, citizenship, and work status.

  • Income Limits: Most households must meet income and asset tests. Gross monthly income is generally capped at 200% of the federal poverty level, while net income must fall below 100%. Countable assets are limited to $3,000, or $4,500 for households with an elderly or disabled member, though many households are exempt from this test.

  • Residency Requirements: Applicants must live in North Carolina and apply for benefits in the county where they reside.

  • Citizenship Status: Eligibility is open to U.S. citizens and non-citizens with a qualifying immigration status. All applicants must provide a Social Security number or proof of application for one.

  • Work Requirements: Adults aged 16-59 must typically register for work and accept suitable employment. Able-bodied adults without dependents (ages 18-52) are limited to three months of benefits in a three-year period unless they meet specific work or training requirements.

  • Special Conditions: Seniors and people with disabilities may qualify for special considerations, such as medical deductions. College students face unique eligibility rules. The official guidelines provide full details on these situations and other disqualifications.

How to Apply for SNAP Benefits in North Carolina

North Carolina residents can apply for SNAP benefits online, in person, or by mail. Each method requires submitting the necessary information for the state to determine your household's eligibility for assistance.

Online Application

You can apply for benefits electronically through the official NCDHHS website. This portal allows you to complete and submit the required forms and documentation directly to the state for review from any computer with internet access.

In-Person Application

To apply in person, visit your local county Department of Social Services (DSS) office. Staff at the office can provide a paper application and assist you with completing the form and answering any questions about the process.

Mail-In Application

Paper applications can be downloaded from the NCDHHS website. Once you have printed and completed the form, you must mail the signed document to your county's Department of Social Services office for processing.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in North Carolina

North Carolina offers specialized SNAP services for residents facing urgent needs. These programs provide faster aid, disaster relief, benefit replacement, and simplified access for seniors in certain situations.

Expedited Food And Nutrition Services (Emergency SNAP)

This fast-track option gets food benefits to households in severe financial crisis. Approved applicants can receive aid within seven days, much faster than the standard processing period for regular applications.

Households in North Carolina may qualify under specific conditions. Eligibility is met if your household's situation matches one of the following criteria:

  • Gross monthly income is under $150 and liquid resources are below $100.

  • You are a migrant or seasonal farmworker with under $100 in liquid resources.

  • Combined income and resources are less than monthly rent or mortgage and utilities.

To apply, file a regular FNS application with your county’s Department of Social Services (DSS) or online via ePASS. You must ask for an “expedited” screening. Proof of identity is required upfront, but other documents can be submitted later.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

D-SNAP provides one month of food benefits following a federally declared disaster. The program helps families who lost income, property, or food afford groceries while they focus on recovery.

Aid is available only in counties approved by the USDA after a disaster. Applicants must live in the affected area, show proof of identity, and have disaster-related expenses or income loss. You must also fall within special income and resource limits set for the disaster.

Current FNS households receive supplements automatically and should not apply. For others, applications are only accepted during a short D-SNAP window announced by NCDHHS. You can pre-register online at ePASS or apply through an interview with your county DSS.

FNS Replacement/Supplement For Food Loss Or Stolen Benefits

This service replaces benefits when food purchased with EBT is lost. This can happen due to power outages, fires, floods, equipment failure, theft under duress, or EBT skimming fraud.

Current FNS or Simplified Nutritional Assistance Program recipients are eligible. You have 10 days from the date of the loss to request a replacement for the value of the food lost.

You must complete and sign the DSS-1678 affidavit form and submit it to your county DSS office. For losses due to EBT fraud, you must follow the special instructions provided by the DHHS for card skimmers.

Simplified Nutritional Assistance Program (SNAP) For Seniors On SSI

This program streamlines SNAP rules for low-income North Carolinians aged 65 or older who receive SSI. It provides modest, predictable food benefits with significantly less paperwork and fewer reporting requirements.

To qualify, you must be a one-person household, age 65+, receive SSI, and live in North Carolina. You cannot be in an institution, must buy and prepare food separately, and cannot already be receiving regular FNS benefits in any state.

The benefit amount is based on shelter costs. You can apply for the Simplified Nutritional Assistance Program through your county DSS or by starting an application online in ePASS. The process is shorter than regular SNAP.

How to Use Your SNAP Benefits in North Carolina

Once approved for SNAP, you need to know how to use your benefits, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefit Transfer (EBT) card is how you receive and spend your SNAP benefits. It functions much like a regular debit card. Each month, your food assistance funds are loaded directly onto the card, eliminating the need for paper food stamps.

When you shop at an authorized store, you simply swipe your EBT card at the checkout terminal and enter your personal identification number (PIN) to complete the purchase. The amount is then deducted from your SNAP balance.

What Can You Buy with SNAP Benefits?

SNAP benefits are intended for purchasing food items for your household to prepare and eat at home. This includes most grocery staples that form the basis of a healthy diet, along with seeds and plants that produce food.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products

  • Breads and cereals

  • Snack foods and non-alcoholic beverages

Conversely, some items are not eligible for purchase with an EBT card. These restrictions cover non-food goods, alcoholic beverages, tobacco, and foods that are sold hot and ready to eat at the point of sale.

  • Alcoholic beverages or tobacco products

  • Vitamins, medicines, and supplements

  • Hot foods ready for immediate consumption

  • Non-food items like pet food, cleaning supplies, or cosmetics

Where Can You Use Your EBT Card?

Your EBT card is accepted at most authorized retailers across the state. This includes major grocery chains, supermarkets, and many corner stores. Look for the Quest or EBT logo displayed on the door or at the checkout lane. Many farmers’ markets also welcome EBT payments.

You can also use your benefits for online grocery shopping. A growing number of retailers, including Amazon and Walmart, accept EBT for online orders in North Carolina. This allows you to buy eligible food items for pickup or home delivery, offering more flexibility.

Download Benny for Free and Earn Cash Back on EBT

With the Benny app, you can stretch your budget further by earning cash back on your groceries. Shop at participating stores like Target, Walmart, and Dollar Tree, or use services like Uber and Lyft, to get money back on your purchases. It’s a simple way to add value.

Download Benny for free, connect your EBT card, and start earning cash back as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Effectively managing your SNAP benefits helps you make the most of your monthly food assistance. Understanding your balance, deposit schedule, and renewal process puts you in control of your household budget.

EBT Deposit Schedule in North Carolina

In North Carolina, SNAP benefits are deposited between the 3rd and the 21st of each month. Your specific deposit date is determined by the last digit of your Social Security Number. Knowing your date helps you plan your grocery budget.

  • Last Digit is 1: 3rd of the month

  • Last Digit is 2: 5th of the month

  • Last Digit is 3: 7th of the month

  • Last Digit is 4: 9th of the month

  • Last Digit is 5: 11th of the month

  • Last Digit is 6: 13th of the month

  • Last Digit is 7: 15th of the month

  • Last Digit is 8: 17th of the month

  • Last Digit is 9: 19th of the month

  • Last Digit is 0: 21st of the month

For a complete overview, check out our guide on the EBT deposit schedule in North Carolina. It also explains common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

There are several convenient ways to keep track of your SNAP funds. Each method provides a quick and easy way to see your remaining balance, helping you manage your food budget effectively.

  • Online Portal: Log into the official EBT cardholder portal to view your current balance and transaction history from any device.

  • The Benny App: Link your EBT card to this mobile app to check your balance and transactions in real time.

  • Customer Service Line: Call the toll-free number located on the back of your EBT card for automated balance information.

  • ATM or POS Receipt: Your remaining balance is printed on your receipt after making a purchase or a balance inquiry.

For a detailed guide, you can learn more about each method in our article on the EBT Balance Check in North Carolina.

How to Renew Your SNAP Benefits

To continue receiving SNAP, North Carolina households must recertify their eligibility every six to twelve months. Your local Department of Social Services (DSS) office will send a notice and recertification form before your benefits are scheduled to end.

You will need to submit the form along with updated proof of income, expenses, and any changes to your household. Completing this process on time ensures your food assistance continues without interruption.

EBT Customer Support in North Carolina

When you face issues with your EBT card, from lost cards to transaction problems, support is available. Our guide on EBT customer service in North Carolina provides contact details, support options, and solutions to common problems.

How to Contact EBT Customer Service in North Carolina

For direct assistance with your EBT card, the customer service hotline is your best resource. You can handle most common card-related issues over the phone, often through an automated system.

  • Phone Number: You can reach customer service by calling 1-888-622-7328.

  • Hours: The support line is available 24/7 for automated services and reporting lost or stolen cards.

  • Available Services: Use the hotline to report a lost card, change your PIN, check your account balance, and review recent transactions.

Local SNAP Office Locations and Contact Info

For in-person assistance or to submit documents, locating your nearest SNAP office is straightforward. Most states offer several ways to find office information, including online tools and direct phone lines.

  • Online Locator: Visit your state’s official social services or human services website for an office locator tool.

  • Phone Support: Call your state's SNAP information hotline to get addresses and operating hours for nearby offices.

  • Book an Appointment: Some offices let you schedule appointments online or by phone, which can help you avoid long waits.

Multi-Langual Support

North Carolina provides SNAP application materials and language assistance to support non-English speakers. This helps residents access food benefits regardless of their primary language. Important documents and interpreter services are offered to guide applicants through the process.

  • Spanish

  • Chinese (Mandarin)

  • Vietnamese

  • Arabic

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a straightforward way to manage your SNAP benefits. You can instantly check your EBT card balance and view recent transactions, helping you keep track of your monthly funds.

Benny also allows you to earn cash back on groceries and other purchases at stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how you can stretch your budget.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides food benefits to low-income North Carolina households, helping them purchase groceries and support their nutritional health.

SNAP Income Limits and Benefit Amounts in North Carolina

In North Carolina, most households can qualify with a gross monthly income up to 200% of the Federal Poverty Line due to Broad-Based Categorical Eligibility. Maximum benefit amounts are determined annually by the USDA’s Thrifty Food Plan.

  • Household Size 1: Gross Monthly Income Limit $2,510; Maximum Benefit Amount $292

  • Household Size 2: Gross Monthly Income Limit $3,408; Maximum Benefit Amount $536

  • Household Size 3: Gross Monthly Income Limit $4,304; Maximum Benefit Amount $768

  • Household Size 4: Gross Monthly Income Limit $5,200; Maximum Benefit Amount $975

  • Household Size 5: Gross Monthly Income Limit $6,098; Maximum Benefit Amount $1,158

  • Household Size 6: Gross Monthly Income Limit $6,994; Maximum Benefit Amount $1,390

  • Household Size 7: Gross Monthly Income Limit $7,890; Maximum Benefit Amount $1,536

  • Household Size 8: Gross Monthly Income Limit $8,788; Maximum Benefit Amount $1,756

  • Each Additional Member: Add $898 to the income limit and $220 to the maximum benefit.

These figures represent the maximum possible benefit. Most households receive a smaller amount, as benefits are reduced based on the household’s net income after certain deductions are applied.

For households with more than eight people or to confirm details about deductions and future adjustments, please consult the official NCDHHS page.

Eligibility Criteria for SNAP in North Carolina

To receive SNAP benefits, households must meet several requirements related to income, residency, citizenship, and work status.

  • Income Limits: Most households must meet income and asset tests. Gross monthly income is generally capped at 200% of the federal poverty level, while net income must fall below 100%. Countable assets are limited to $3,000, or $4,500 for households with an elderly or disabled member, though many households are exempt from this test.

  • Residency Requirements: Applicants must live in North Carolina and apply for benefits in the county where they reside.

  • Citizenship Status: Eligibility is open to U.S. citizens and non-citizens with a qualifying immigration status. All applicants must provide a Social Security number or proof of application for one.

  • Work Requirements: Adults aged 16-59 must typically register for work and accept suitable employment. Able-bodied adults without dependents (ages 18-52) are limited to three months of benefits in a three-year period unless they meet specific work or training requirements.

  • Special Conditions: Seniors and people with disabilities may qualify for special considerations, such as medical deductions. College students face unique eligibility rules. The official guidelines provide full details on these situations and other disqualifications.

How to Apply for SNAP Benefits in North Carolina

North Carolina residents can apply for SNAP benefits online, in person, or by mail. Each method requires submitting the necessary information for the state to determine your household's eligibility for assistance.

Online Application

You can apply for benefits electronically through the official NCDHHS website. This portal allows you to complete and submit the required forms and documentation directly to the state for review from any computer with internet access.

In-Person Application

To apply in person, visit your local county Department of Social Services (DSS) office. Staff at the office can provide a paper application and assist you with completing the form and answering any questions about the process.

Mail-In Application

Paper applications can be downloaded from the NCDHHS website. Once you have printed and completed the form, you must mail the signed document to your county's Department of Social Services office for processing.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in North Carolina

North Carolina offers specialized SNAP services for residents facing urgent needs. These programs provide faster aid, disaster relief, benefit replacement, and simplified access for seniors in certain situations.

Expedited Food And Nutrition Services (Emergency SNAP)

This fast-track option gets food benefits to households in severe financial crisis. Approved applicants can receive aid within seven days, much faster than the standard processing period for regular applications.

Households in North Carolina may qualify under specific conditions. Eligibility is met if your household's situation matches one of the following criteria:

  • Gross monthly income is under $150 and liquid resources are below $100.

  • You are a migrant or seasonal farmworker with under $100 in liquid resources.

  • Combined income and resources are less than monthly rent or mortgage and utilities.

To apply, file a regular FNS application with your county’s Department of Social Services (DSS) or online via ePASS. You must ask for an “expedited” screening. Proof of identity is required upfront, but other documents can be submitted later.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

D-SNAP provides one month of food benefits following a federally declared disaster. The program helps families who lost income, property, or food afford groceries while they focus on recovery.

Aid is available only in counties approved by the USDA after a disaster. Applicants must live in the affected area, show proof of identity, and have disaster-related expenses or income loss. You must also fall within special income and resource limits set for the disaster.

Current FNS households receive supplements automatically and should not apply. For others, applications are only accepted during a short D-SNAP window announced by NCDHHS. You can pre-register online at ePASS or apply through an interview with your county DSS.

FNS Replacement/Supplement For Food Loss Or Stolen Benefits

This service replaces benefits when food purchased with EBT is lost. This can happen due to power outages, fires, floods, equipment failure, theft under duress, or EBT skimming fraud.

Current FNS or Simplified Nutritional Assistance Program recipients are eligible. You have 10 days from the date of the loss to request a replacement for the value of the food lost.

You must complete and sign the DSS-1678 affidavit form and submit it to your county DSS office. For losses due to EBT fraud, you must follow the special instructions provided by the DHHS for card skimmers.

Simplified Nutritional Assistance Program (SNAP) For Seniors On SSI

This program streamlines SNAP rules for low-income North Carolinians aged 65 or older who receive SSI. It provides modest, predictable food benefits with significantly less paperwork and fewer reporting requirements.

To qualify, you must be a one-person household, age 65+, receive SSI, and live in North Carolina. You cannot be in an institution, must buy and prepare food separately, and cannot already be receiving regular FNS benefits in any state.

The benefit amount is based on shelter costs. You can apply for the Simplified Nutritional Assistance Program through your county DSS or by starting an application online in ePASS. The process is shorter than regular SNAP.

How to Use Your SNAP Benefits in North Carolina

Once approved for SNAP, you need to know how to use your benefits, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefit Transfer (EBT) card is how you receive and spend your SNAP benefits. It functions much like a regular debit card. Each month, your food assistance funds are loaded directly onto the card, eliminating the need for paper food stamps.

When you shop at an authorized store, you simply swipe your EBT card at the checkout terminal and enter your personal identification number (PIN) to complete the purchase. The amount is then deducted from your SNAP balance.

What Can You Buy with SNAP Benefits?

SNAP benefits are intended for purchasing food items for your household to prepare and eat at home. This includes most grocery staples that form the basis of a healthy diet, along with seeds and plants that produce food.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products

  • Breads and cereals

  • Snack foods and non-alcoholic beverages

Conversely, some items are not eligible for purchase with an EBT card. These restrictions cover non-food goods, alcoholic beverages, tobacco, and foods that are sold hot and ready to eat at the point of sale.

  • Alcoholic beverages or tobacco products

  • Vitamins, medicines, and supplements

  • Hot foods ready for immediate consumption

  • Non-food items like pet food, cleaning supplies, or cosmetics

Where Can You Use Your EBT Card?

Your EBT card is accepted at most authorized retailers across the state. This includes major grocery chains, supermarkets, and many corner stores. Look for the Quest or EBT logo displayed on the door or at the checkout lane. Many farmers’ markets also welcome EBT payments.

You can also use your benefits for online grocery shopping. A growing number of retailers, including Amazon and Walmart, accept EBT for online orders in North Carolina. This allows you to buy eligible food items for pickup or home delivery, offering more flexibility.

Download Benny for Free and Earn Cash Back on EBT

With the Benny app, you can stretch your budget further by earning cash back on your groceries. Shop at participating stores like Target, Walmart, and Dollar Tree, or use services like Uber and Lyft, to get money back on your purchases. It’s a simple way to add value.

Download Benny for free, connect your EBT card, and start earning cash back as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Effectively managing your SNAP benefits helps you make the most of your monthly food assistance. Understanding your balance, deposit schedule, and renewal process puts you in control of your household budget.

EBT Deposit Schedule in North Carolina

In North Carolina, SNAP benefits are deposited between the 3rd and the 21st of each month. Your specific deposit date is determined by the last digit of your Social Security Number. Knowing your date helps you plan your grocery budget.

  • Last Digit is 1: 3rd of the month

  • Last Digit is 2: 5th of the month

  • Last Digit is 3: 7th of the month

  • Last Digit is 4: 9th of the month

  • Last Digit is 5: 11th of the month

  • Last Digit is 6: 13th of the month

  • Last Digit is 7: 15th of the month

  • Last Digit is 8: 17th of the month

  • Last Digit is 9: 19th of the month

  • Last Digit is 0: 21st of the month

For a complete overview, check out our guide on the EBT deposit schedule in North Carolina. It also explains common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

There are several convenient ways to keep track of your SNAP funds. Each method provides a quick and easy way to see your remaining balance, helping you manage your food budget effectively.

  • Online Portal: Log into the official EBT cardholder portal to view your current balance and transaction history from any device.

  • The Benny App: Link your EBT card to this mobile app to check your balance and transactions in real time.

  • Customer Service Line: Call the toll-free number located on the back of your EBT card for automated balance information.

  • ATM or POS Receipt: Your remaining balance is printed on your receipt after making a purchase or a balance inquiry.

For a detailed guide, you can learn more about each method in our article on the EBT Balance Check in North Carolina.

How to Renew Your SNAP Benefits

To continue receiving SNAP, North Carolina households must recertify their eligibility every six to twelve months. Your local Department of Social Services (DSS) office will send a notice and recertification form before your benefits are scheduled to end.

You will need to submit the form along with updated proof of income, expenses, and any changes to your household. Completing this process on time ensures your food assistance continues without interruption.

EBT Customer Support in North Carolina

When you face issues with your EBT card, from lost cards to transaction problems, support is available. Our guide on EBT customer service in North Carolina provides contact details, support options, and solutions to common problems.

How to Contact EBT Customer Service in North Carolina

For direct assistance with your EBT card, the customer service hotline is your best resource. You can handle most common card-related issues over the phone, often through an automated system.

  • Phone Number: You can reach customer service by calling 1-888-622-7328.

  • Hours: The support line is available 24/7 for automated services and reporting lost or stolen cards.

  • Available Services: Use the hotline to report a lost card, change your PIN, check your account balance, and review recent transactions.

Local SNAP Office Locations and Contact Info

For in-person assistance or to submit documents, locating your nearest SNAP office is straightforward. Most states offer several ways to find office information, including online tools and direct phone lines.

  • Online Locator: Visit your state’s official social services or human services website for an office locator tool.

  • Phone Support: Call your state's SNAP information hotline to get addresses and operating hours for nearby offices.

  • Book an Appointment: Some offices let you schedule appointments online or by phone, which can help you avoid long waits.

Multi-Langual Support

North Carolina provides SNAP application materials and language assistance to support non-English speakers. This helps residents access food benefits regardless of their primary language. Important documents and interpreter services are offered to guide applicants through the process.

  • Spanish

  • Chinese (Mandarin)

  • Vietnamese

  • Arabic

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a straightforward way to manage your SNAP benefits. You can instantly check your EBT card balance and view recent transactions, helping you keep track of your monthly funds.

Benny also allows you to earn cash back on groceries and other purchases at stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how you can stretch your budget.

Frequently Asked Questions

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.